Tixigo is an online general admission ticket office. You can sell your tickets in sections or use an investment tool from your clients. However, you will not be able to sell seats or official seats with Tixigo.
Yes, Tixigo uses the Stripe provider that is certified PCI Level 1 for all transactions
Only the last 4 digits of the credit card are kept by Tixigo
Tixigo does not receive any other information on the credit card. Everything comes from the buyer’s browser to Stripe
You have access with the help of your portal to all tools to offer your customers an excellent after-sales service. From our side, we offer a human and attentive touch to your needs. Our team is available to answer all your questions.
It’s not just about providing a multilingual ticketing and merchant portal interface.
All the settings of your commercial activities in Tixigo must be entered in the languages you wish to offer. Ticket categories, e-mail messages, questions, etc. are all multilingual.
In this way, the customer is offered a full experience in his chosen language among the ones you decide to offer.
One user – payer fee at all times. All options developed by Tixigo are included with your ticketing fees.
Quebec restorers only: The TixiMEV module has a fixed cost of purchase to bridge the gap between your SRM and Tixigo. This use is not required and a manual print mode is available.
You can cancel an online sale (order) and get a refund in full or a part of the amount according to your terms. Tixigo Fees will be refunded ONLY IF you refund the full amount of an order.
Stripe is responsible, to the complete exemption of Tixigo, to send you the sums due to you from the sale of tickets to your guests, deductions made from Tixigo Fees and Payment Processing Fees, as well as any taxes applicable to these expenses.