You offer activities or attractions?

Tixigo is the solution for managing the sale of your tickets.
Offer flexible packages to simplify your promotions.
In addition, you benefit from our exclusive group management.

Enjoy our latest development, Passport sale and management!

GIVE THEM THE TIXIGO EXPERIENCE

Activities

Examples Guided tours for hiking, biking, canoeing or kayaking – Rafting – Paintball

tourist attractions

Examples Cruises, Boat tours, Museums, tourist attractions

What Tixigo does for you

Choosing a ticket office for your reservations is not a trivial choice and we know it. That’s why we work to ensure that choosing Tixigo helps satisfy your customers and promotes the appeal of your activities.

Characteristics

Dynamic pricing schemes

  • Depending on the moment (days, hours)
  • According to the number of tickets sold (flexible packages)
  • According to your promotions
  • Mandatory or discretionary online tips

Management Tools

  • Purchases and cancellations with or without penalty
  • Ability to move a ticket purchase to another date and time
  • List of participants – online and printable
  • Scanning tickets if required with the TixiScan mobile app
  • E-mail communications to your customers
  • Ticket office for each groups with their own pricing
  • Ticket offices for partners and their representatives
  • Preassign people in groups
  • Management of safety deposit for equipment rental
  • Traditional reservation (without pre-payment) available to you only
  • Ticket orders paid by other means than online

Reports and summaries

  • Of your income, reported by categories of tickets
  • Your satisfaction surveys
  • From your questionnaires

White Label Ticketing

  • According to your colors and your logo
  • Direct your customers to your ticket office from your website or Facebook page

Advantages

  • The group option is particularly adapted for multiple activities and attractions
  • Ensure the attendance of your customers following their bookings
  • Get a better list of all your customers (with the group option)
  • Cash in your income before the event
  • Offer custom ticket office to your partners and monitor their sales
  • Allow a pleasant shopping experience for your customers
  • Improve your business with satisfaction surveys
  • Pre-register your clientele (questionnaires)
  • Obtain deposit for rental equipment as warranty
  • Boost your ticketing office on social networks and in your emails
  • Share your customers’ group ticketing dynamically on social networks and by e-mail
  • Humaine, personalized service adapted to your reality
Offer a truly multilingual ticket office and let your customers choose their language of communication.

How Tixigo works

  • Plan your activity offer
    • Define ticket categories such as Adult, Child, …
    • Adjust your prices according to periods (day and time)
    • Offer flexible packages (Ex. 2 adults and 1 child with additional child at reduced rate)
    • Determine your capacity per period (ex: 100 people every 30 minutes)
  • Set up your ticket office
    • Add your colors, your logo and your images
    • Customize your confirmation and reminder emails
    • Specify your terms of sale
    • Control various users accesses (unlimited users)
  • Set up your extras - at no extra cost
    • Promotional codes
    • Satisfaction survey
    • Flexible questionnaires (Pre-registration)
    • Tool to form groups or teams
    • Group states (when your activity has multiple steps involving multiple employees)
  • Welcome your customers
    • Plan the activity with the information obtained in the questionnaires. (Weight, height, physical conditions…)
    • Plan and prepare your equipment
    • Scan your tickets using TixiScan
    • Manage equipment security deposit on credit card
  • Follow up after the event
    • Use our many reports and boost your sales
    • Identify your most successful advertising efforts
    • Get feedback with the result of your satisfaction surveys
    • Distribute tips to your employees
  • Relaunch and retain your customers
    • You have access to the list of all your clients – compatible with MailChimp
    • With groups you get a lot more emails than if only one person buys all the tickets
    • Use promo codes for your loyal customers
    • Give your customers an unique experience, facilitating the buying process

Pre-register all your customers before they arrive and plan your equipment or staff. Reduce the arrival delays.

Ticketing fees

The ticketing fees are 5% of the ticket price ($ 9.95 maximum). You can hide the fees and absorb them or pass it to your customers such that an additional column appears to display the ticketing fee. You can, however, absorb the fees in the price of your tickets. 

The ticketing fees apply when you make an online sale only. Minimal fees apply for tickets not sold online or for reservations without tickets. No charge for free tickets (conditions apply).

The ticketing fees are deducted on each transaction automatically by our payment transaction partner. Fees are fully refunded when you cancel and refund an order paid online in a single transaction without any penalty for the buyer.

The fees are subject to taxes for the merchant, but also refundable so there is no fiscal impact.

Transaction fees

We work with the Stripe payment platform to process your transactions. This PCI Level 1 certified company ensures the security and confidentiality of your customers’ bank data. The net income from the sale of your tickets will be deposited directly into your bank account by Stripe on a regular basis.

Transaction fees of 2.9% + $ 0.30 will be charged to you by Stripe. 0.6% surcharge for foreign cards. These costs are invisible to your customers. No setup or monthly fees. Visa, Mastercard, Discovery and American Express cards are accepted, as well as debit cards identified with the Visa or Mastercard logo. Fees are non-refundable.


They revolutionized their ticketing with tixigo

You know a company that could benefit from tixigo?

Would you like to propose Tixigo to a company or organization? Submit your idea and we will contact them.